NTI and HTP gas boilers recalled over fire, carbon monoxide and impact hazards
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CPSC recall of about 4,726 US NTI and HTP gas boilers made by Ariston, in listed FTVN, TFTN and EFTU model series. The condensate dish can crack, letting gas build up; the front cover can detach if it ignites. The firm has 34 incident reports, including three cover detachments. Consumers should stop using the boilers and contact Ariston for a free repair, and keep smoke and CO alarms while awaiting it.
What happened
NTI and HTP Brand Gas Boilers Recalled Due to Risk of Serious Injury or Death from Fire, Carbon Monoxide (CO) Poisoning and Impact Hazards; Manufactured by Ariston, formerly NTI Boilers. Units affected: 4,726 (In addition, 2,261 were sold in Canada).
Affected products
This recall involves NTI brand residential gas boilers in the FTVN and TFTN model series, and HTP brand residential gas boilers in the EFTU model series. The NTI FTVN and TFTN series boilers are gray, while the HTP EFTU (Elite Fire Tube Ultra) boilers are black. The boilers are metal, rectangular units and have either NTI or HTP printed on the front. The model serial number can be found on the rating plate, located on the left-hand side of the boiler. The following models and serial number ranges are included in this recall:
Sold at: Independent heating and plumbing contractors and wholesale distributors nationwide from May 2021 through July 2026 for between $3,200 and $7,700.
Made in Canada.
The risk
The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards.
The firm has received 34 reported incidents of the condensate dish breaking, including three reports of the front cover detaching from the boiler. In one reported incident the technician servicing the boiler sustained a broken jaw.
What to do
Consumers should stop using the recalled boilers immediately and contact Ariston to schedule a free repair by a certified technician. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Contact Ariston at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at VCexchanger@ariston.com or online at https://ntiboilers.com/safety-recalls or www.ntiboilers.com and click on “RECALLS” at the top of the page or https://htproducts.com/safety-notice.html or www.htproducts.com and click on “URGENT RECALL” at the top of the page for more information.
What you can doAI-generated
- ✓Switch off your boiler today if it is an NTI FTVN or TFTN or an HTP EFTU. Gas can build up inside the sealed cabinet, so do not wait for a repair date.
- ✓Read the model and serial number on the rating plate on the left side of the unit. The recall covers units sold from May 2021 through July 2026, so match the serial range listed in the recall notice before you call anyone.
- ✓Call Ariston about the free repair. The condensate dish is the part that cracks, and the company will fix it at no cost to you.
- ✓Test your smoke and CO alarms this week. Replace any that fail, because the cover can detach if the gas ignites while you wait for the repair.
Always consult a healthcare professional for personal medical advice.
Read the full report at the original source
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