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Official recall

This notice was issued by U.S. Consumer Product Safety Commission (CPSC).

CPSC

Sauna360 Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits recall: Risk of Serious Injury or Death from Fire and Burn Hazards

Official notice: Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

What happened

Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards. Units affected: About 41,580 (In addition, about 6,758 were sold in Canada).

Affected products

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall: Sold at: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000. Made in China.

The risk

The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards. The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

What to do

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer. Contact Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.

From the official CPSC notice.

This recall was published by U.S. Consumer Product Safety Commission (CPSC). View the full official notice for complete details, affected product codes, and what to do next.

View the full official notice

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General safety advice

  • 1.Stop using the product immediately if you have it.
  • 2.Check the official notice for affected batch numbers, UPCs, or model numbers.
  • 3.Follow the instructions in the official notice for returns, replacements, or disposal.
  • 4.If you have health concerns after using the product, contact your doctor.

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ProductSafer is not affiliated with the CPSC. This page reproduces publicly available recall information.

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