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Official recall

This notice was issued by U.S. Consumer Product Safety Commission (CPSC).

CPSC

Rowenta Cordless Vacuum Cleaners recall: Risk of Serious Injury from Fire and Burn Hazards

Official notice: Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards

What happened

Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards. Units affected: About 3,660.

Affected products

This recall involves cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force's lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners. Sold at: Williams Sonoma, Crate & Barrel and online at Rowenta.com, Shopify.com, Amazon.com and Walmart.com from July 2023 through January 2026 for between $250 and $550. Made in France, China.

The risk

The recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards. The firm has received two reports of the lithium-ion battery overheating or not charging and an additional 65 reports globally. No injuries have been reported.

What to do

Consumers should stop using the vacuum immediately and remove the recalled lithium-ion battery from the handle. Visit the company's website at https://www.rowentausa.com/recall-campaign-xforce to register for the recall. Consumers will be asked to upload a photograph of the model number and date code for the battery. Upon verification that the battery is recalled, the firm will send a free replacement lithium-ion battery to the consumer. Consumers will be asked to dispose of the lithium-ion battery in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. Contact Rowenta toll-free at 800-769-3682 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.rowentausa.com/recall-campaign-xforceor http://www.rowentausa.com and click on "Recalls" at the bottom of the page for more information.

From the official CPSC notice.

This recall was published by U.S. Consumer Product Safety Commission (CPSC). View the full official notice for complete details, affected product codes, and what to do next.

View the full official notice

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General safety advice

  • 1.Stop using the product immediately if you have it.
  • 2.Check the official notice for affected batch numbers, UPCs, or model numbers.
  • 3.Follow the instructions in the official notice for returns, replacements, or disposal.
  • 4.If you have health concerns after using the product, contact your doctor.

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