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Official recall

This notice was issued by U.S. Consumer Product Safety Commission (CPSC).

CPSC

NEWDERY Power Banks recall: Fire and Burn Hazards

Official notice: NEWDERY Power Banks Recalled Due to Fire and Burn Hazards; Risk of Serious Injury; Sold on Amazon

What happened

NEWDERY Power Banks Recalled Due to Fire and Burn Hazards; Risk of Serious Injury; Sold on Amazon. Units affected: About 21,380.

Affected products

This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and the model number “ZHX-PB22” is printed on the back. Sold at: Sold Online At: Amazon.com from October 2023 to November 2024 for between $27 and $50. Made in China.

The risk

The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers. NEWDERY has received nine reports of the recalled power banks exploding and igniting, including one report of a serious fire resulting in $2 million in property damage and one report of a burn injury.

What to do

Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. To receive a refund, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number and the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a refund. Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. Contact NEWDERY toll-free at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, email at support@newdery.com or online at https://www.newdery.com/pages/newdery-power-bank-recalls or go to www.newdery.com and click on “Recall” at the top of the page for more information.

From the official CPSC notice.

This recall was published by U.S. Consumer Product Safety Commission (CPSC). View the full official notice for complete details, affected product codes, and what to do next.

View the full official notice

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General safety advice

  • 1.Stop using the product immediately if you have it.
  • 2.Check the official notice for affected batch numbers, UPCs, or model numbers.
  • 3.Follow the instructions in the official notice for returns, replacements, or disposal.
  • 4.If you have health concerns after using the product, contact your doctor.

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ProductSafer is not affiliated with the CPSC. This page reproduces publicly available recall information.

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