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Official recall

This notice was issued by U.S. Consumer Product Safety Commission (CPSC).

CPSC

Macy's Arch Studio Tea Kettles recall: Risk of Serious Injury from Burn Hazard

Official notice: Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard

What happened

Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard. Units affected: About 4,600.

Affected products

This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles. Sold at: Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50. Made in China.

The risk

The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard. The firm has received three reports of the handle detaching. No injuries have been reported.

What to do

Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required. Contact Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.

From the official CPSC notice.

This recall was published by U.S. Consumer Product Safety Commission (CPSC). View the full official notice for complete details, affected product codes, and what to do next.

View the full official notice

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General safety advice

  • 1.Stop using the product immediately if you have it.
  • 2.Check the official notice for affected batch numbers, UPCs, or model numbers.
  • 3.Follow the instructions in the official notice for returns, replacements, or disposal.
  • 4.If you have health concerns after using the product, contact your doctor.

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