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Official recall

This notice was issued by U.S. Consumer Product Safety Commission (CPSC).

CPSC

Best Buy Insignia® Gas Ranges recall: Risk of Serious Injury from a Fire Hazard

Official notice: Best Buy Recalls Insignia® Gas Ranges Due to Risk of Serious Injury from a Fire Hazard

What happened

Best Buy Recalls Insignia® Gas Ranges Due to Risk of Serious Injury from a Fire Hazard. Units affected: About 3,820 (in addition, about 700 were sold in Canada).

Affected products

This recall involves Insignia gas ranges with model numbers NS-RGFGSS1 and NS-RGFCGS2. The recalled ranges are stainless steel with five front-knobs on the oven with the "Insignia" label on the bottom of the oven door. A label with the model number can be found on the inside of the range's bottom drawer. Sold at: Best Buy stores nationwide and online at www.bestbuy.com from November 2020 through March 2026 for between $280 and $1,470. Made in China.

The risk

The recalled ranges' front-mounted knobs can be activated accidentally by humans or pets, posing a risk of serious injury from a fire hazard. The firm has received one report of the knobs being activated by accidental contact. No injuries have been reported.

What to do

Consumers should stop using the recalled oven immediately and visit Best Buy's recall website at https://www.recallrtr.com/range to participate in the recall. The firm is offering all consumers a free set of compatible knob covers with instructions for their gas range. The firm will send the knob covers to the consumers after they confirm that their gas range is involved in the recall. Consumers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving home or going to bed, and not to leave objects on the range when the range is not in use. Contact Best Buy at 800-566-7498 from 7:30 a.m. to 5 p.m. CT Monday through Friday. Consumers can also go online at http://www.bestbuy.com/productrecalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.

From the official CPSC notice.

This recall was published by U.S. Consumer Product Safety Commission (CPSC). View the full official notice for complete details, affected product codes, and what to do next.

View the full official notice

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General safety advice

  • 1.Stop using the product immediately if you have it.
  • 2.Check the official notice for affected batch numbers, UPCs, or model numbers.
  • 3.Follow the instructions in the official notice for returns, replacements, or disposal.
  • 4.If you have health concerns after using the product, contact your doctor.

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ProductSafer is not affiliated with the CPSC. This page reproduces publicly available recall information.

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